Shipping and returns

Prices and shipping costs

All our prices include VAT and exclude shipping costs. For the shipment of products within the Netherlands €14.95 incl. VAT charged to the customer. If the total price of an order exceeds €395, no shipping costs will be charged. For the shipment of the products within Belgium €24.95 incl. VAT charged to the customer. If the total price of an order exceeds €395, no shipping costs will be charged.

About Aluper

Aluper is a supplier of high quality and durable gutter and solar panel protection where service and great service are paramount. We can give you excellent advice on purchasing and installing
aluminium gutter protection
. Aluper has years of experience installing
aluminum gutter gratings
. Aluper supplies both businesses and individuals.

Experience how easy it is to (self) assemble aluminum gutter and solar panel protection and order your Aluper gutter and solar panel protection right away. Items can easily be ordered online even if you do not have a customer account with us. Of course, orders can also be placed via e-mail or by phone. We deliver both in the Netherlands and in Belgium. Upon request, we also deliver to all other countries, but please note that our webshop is not set up for that.

Attention!!! Aluper, unlike many other gutter and solar panel protection providers, sells only durable european aluminum products. As a result, the system is maintenance-free and has a much longer lifespan than products made of plastic, for example. So having to climb the ladder every time to check the gutter is unnecessary. All this saves you considerable time and expense. European products are also much more reliable because we control production and know exactly what materials we are using.

General Terms and Conditions

You can find the terms and conditions on the following page:
General terms and conditions
.

Delivery

Information on a product's availability and delivery time can be found under the product description on the product pages. Typically, we usually deliver within 5 business days unless otherwise stated. You will be kept informed through a track & trace code.

Cancellation

You have the right to return the product within 14 days of purchase. This period starts when you receive the goods. Please return products to:

Aluper
Grote Voort 293a
8041 BL Zwolle

Buyer is responsible for all shipping costs of returned products. Please see our Terms and Conditions for further information.

Warranty

Information about the warranty (term) can be found in our General Terms and Conditions.

Accessibility

Our support team can be reached Mon-Fri from 08.30 to 17.00 at the following number: +31 (0)38 3377555 or by email: info@www.aluper.nl

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